Frequently Asked Questions
Q. Which kinds of homeowners can benefit most from project management services?
A. Homeowners who utilize project management services typically fall into one of two profiles:
Q. What are some of the common pitfalls that cause projects to go off the tracks?
A. Some of the most common pitfalls:
Q. What does a project manager do?
A. Much like an attorney uses legal expertise to represent clients in a courtroom, a project manager uses construction experience and management skills to represent homeowners in the building process. A project manager acts as an objective and independent advocate for their clients throughout the building process. Homeowners can count on skilled representation with exceptional service, along with protection of their interests and investments. The project manager acts as the quarterback, taking responsibility for execution of the project. They identify risks, make decisions, control costs, increase value, solve problems, and generally monitor the health and progress of the entire construction process.
Priority 1 Projects utilizes a proactive team approach, wherein the owner, project manager, contractors, and design professionals are motivated to communicate and cooperate; analyzing problems in light of cost, schedule, aesthetics and quality, and seeking solutions that best meet the Owner's established needs and budget. I approach my projects as if I was building for my own account. I advocate a team approach, where all project professionals are challenged to work together from inception to completion, with the common objective of best achieving our client's design, operation, and financial goals.
Q. What are the benefits to homeowners who use project management services?
A. The two key benefits to homeowners are reduced time commitment and increased control over the project. You’ll spend less time worrying about construction details and problems, which frees you to focus on the results you want. You’ll have more control as a result of comprehensive schedules and clear budgets. Improved communication among designers, contractors, trades persons and yourself will avert potential problems and increase efficiency of the project, which will save you money and help ensure the project is completed on time.
Q. What is the arrangement between the homeowner and the project manager? How is a project manager paid?
A. A project manager acts in an advisory capacity as an independent consultant to the homeowner. The project manager does not contract with any other entity besides the homeowner. All contracts with contractors, trades people and suppliers are made directly with the homeowner.
Project management services are billed on an hourly basis. The homeowner determines the scope of services provided by the project manager, and thereby controls the project management costs. The project manager is not financially connected to any other professionals working on the project, and project management fees are not tied to a percentage of the project cost. Therefore, the owner's project manager has no financial incentive to increase building costs or prolong the project on its way to completion.
Q. What is the difference between a project manager and a contractor?
A. A project manager is not a licensed contractor and does not have the qualifications to act in this capacity. Rather, a project manager provides coordination services to the homeowner as they relate to all parties involved in the construction project, while a contractor contracts directly with subcontractors to perform various trades within the construction process.
Q. What should I look for when hiring a project manager?
A. The most valuable service a project manager provides is coordination. The project manager should have excellent organizational skills. They should also be adept at construction project management software and financial spreadsheets to effectively and efficiently coordinate the project.
The second most valuable service a project manager provides is communication. The project manager should be an effective communicator, able to interact with a wide range of individuals. They should be able to talk creatively with designers, technically with engineers, effectively with contractors and trades people, and efficiently with homeowners regarding project progress and critical issues. They should be adept at determining the most effective way to communicate with each of their constituents, either through a phone call, text message, e-mail, written report or in-person meeting.
Q. What services are provided by a project manager?
A. Project Management Services are provided during three different phases of a construction project: